Privacy Policy

How Talksmi collects, uses, shares, and protects personal data.

Effective date: October 19, 2026

This policy explains what personal data Talksmi uses, why it is needed, who receives it, and what choices you have. It applies to the web app and Telegram bot.

1. Who is responsible for your data

  • The data controller is Individual Entrepreneur Mykyta Yakovenko (Ukrainian tax ID 3495404396).
  • Address: 52 Akademika Filatova Street, Apt. 53, Odesa, Ukraine.
  • Privacy and support contact: talksmi.app@gmail.com.

2. Data we collect

  • Account data: your user ID, email, name, username, language, role, sign-in method, and the profile details provided by Google or Telegram. For Telegram, this includes your chat ID.
  • Activity data: conversation settings and progress, questions, AI prompts and follow-ups, likes, views, reports, suggestions, feature usage, and timestamps.
  • Subscription data: Paddle customer, checkout, transaction, and subscription IDs, plus your plan, subscription status, and renewal date. Talksmi never receives or stores your full card details.
  • Device and technical data: sign-in session data, language and appearance preferences, cookie choices, locally cached profile data, and offline conversations saved in your browser. Server and security logs may also contain your IP address, browser details, and request metadata.

3. Why we use your data

  • We use this data to create and protect your account, provide conversations and offline access, remember your language and preferences, manage subscriptions, respond to support requests, prevent misuse, and improve Talksmi.
  • The legal basis depends on the purpose: performing our contract with you, complying with the law, our legitimate interests in security and service improvement, or your consent for optional analytics and advertising.

4. When you use AI features

  • To generate a response, Talksmi sends OpenAI your prompt, the relevant conversation context, your language, and the generated question chain. Do not enter secrets, payment details, or other information you do not want an AI provider to process.
  • Talksmi asks the OpenAI Responses API not to save the response for later use. This is not the same as Zero Data Retention: OpenAI may still process or temporarily retain limited data under its policies and legal obligations.
  • Provider information: OpenAI Privacy Policy

5. Payments are handled by Paddle

  • Paddle sells and bills paid subscriptions as the authorized reseller and Merchant of Record. It collects the payment, billing, tax, fraud-prevention, and transaction data needed to complete your purchase. Talksmi receives only the IDs and subscription status needed to provide Premium access.
  • Paddle documents: Privacy Policy · Buyer Terms

6. Cookies and data saved in your browser

  • Required cookies and browser storage keep you signed in, remember your language, theme, and cookie choices, cache your profile, and save offline conversations. Parts of Talksmi may stop working if you block or clear them.
  • Google Tag Manager and Google advertising or analytics tools load only after you accept optional cookies. You can change your choice at any time through Cookie settings in the footer. Clearing browser data also removes locally stored information.

7. Who receives data

  • We share only the data needed with Paddle, OpenAI, Google sign-in and analytics services, Telegram, email delivery, hosting, database, and infrastructure providers. Data may also be disclosed where required by law or necessary to protect users and the service.
  • Some providers process data outside Ukraine. Where required, transfers rely on the provider's contractual and legal safeguards. Talksmi does not sell personal data.

8. How long we keep data and what deletion does

  • One-time sign-in codes expire quickly and their records are normally deleted after about one hour. Login sessions remain until they expire or are revoked. We keep account and conversation data while it is needed to provide Talksmi, or until you delete the account, unless the law requires longer retention.
  • Deleting your account removes your profile, sign-in sessions, conversations, original AI prompts, interactions, and reports. Suggested and AI-generated question text may remain in Talksmi's internal library only after links to you and the original conversation are removed. Drafts are not public and must pass human review before publication.
  • Signing out or deleting your account clears offline downloads on the device you are using. Paddle and other independent providers may keep transaction or compliance records when required by their own legal obligations.

9. Your choices and privacy rights

  • Depending on applicable law, you may ask to access, correct, delete, restrict, or receive a copy of your personal data; object to certain processing; withdraw consent; or complain to a competent authority.
  • You can delete a web-app account in Settings. To request deletion of data connected with the Telegram bot, email talksmi.app@gmail.com.
  • We use reasonable technical and organizational safeguards, but no online system can guarantee absolute security.

10. Contact and updates

  • Send privacy requests to talksmi.app@gmail.com. We may ask for information needed to verify that the request concerns your account.
  • We may update this policy when the service or law changes. The new effective date will be shown here, and material changes will be communicated where required.